Support Groups

Our Chapters offer peer to peer support groups across the Province

Using the Evidence

Launching our evidence-informed model of Family Engagement

Family Engagement

Introducing Family Engagement Specialists to support FE across Ontario

Get involved with the PCMH Waterloo Region Chapter


1. Peer to Peer Support Person

PCMH provides peer to peer support to families who are supporting children/youth with mental health or behaviour challenges. As a Peer to Peer Support Person, you would periodically, and when available, provide support to another family memberr who is interested in connecting with someone who has lived experience of supporting a child/youth with mental health challenges. This support is generally emotional support, including encouragement, listening and empathy. The PCMH Waterloo Region Leadership Planning Team is available to support you if you are unsure how to respond to a question, need resources for a family, or require additional support while supporting another parent/caregiver.

2. PCMH Waterloo Region Leadership Planning Team

PCMH is organized by volunteers and supported Provincially by an Executive Director, and Regional Leads who support Chapter and the Provincial work of Family Engagement.  In the Waterloo Region (Kitchener, Waterloo, Cambridge and townships) we have a Leadership Team that coordinates the PCMH activities within the Region. This includes, planning upcoming activities or events, participating in local committee work, engaging parents in focus groups and providing peer to peer support to families within the Region. We manage a telephone line and email account for families to reach out for peer to peer support when necessary, access resources and receive navigational support with the Children's Mental Health &/or School Systems. Leadership Planning Team volunteers are expected to attend most PCMH planning meetings held approximately every other month of the year (minimum attendance requirements can be arranged).

3. Lead Agency (Lutherwood) Parent Advisory Council

PCMH is a participant of the Lead Agency Parent Advisory Council. This council meets monthly and engages families and community representatives with the activities of the Lead Agency for our Region, Lutherwood. These meetings focus on engaging and updating families on changes within the Children's Mental Health System, as well as engaging families in the opportunity to provide feedback into these activities. Lutherwood highly values the input of families and where a commitment cannot be made to regular meeting attendance, there are many other opportunities with the Lead Agency for one-time focus group feedback.

4. Support Group Facilitator

Family Support Groups are an important part of the support that PCMH provides. The model of support is peer based and facilitated by co-facilitators who have lived experience supporting a child/youth with mental health or behaviour challenges. A co-facilitator opportunity may be present within the next year and training would be provided.

5. Committee Representation

Our PCMH team is actively involved in representing the family voice throughout the community. Opportunities for participating in different community committees are available on both a short-term and long-term basis. PCMH members have participated on committees related to Transitional Age Youth, Special Education Advisory Council (both school boards), and Lead Agency subcommittees.

If you are interested in volunteering with PCMH, please complete our Volunteer Application Form and email to SUBJECT LINE: Volunteer Application

Volunteer Application Form

I just wanted to say how pleased I am at the fact that PCMH is extending it's communication to the web. The increases to the website and the monthly Web Newsletter are helping … Member, Windsor